If you are dealing with a bully a gossip an unreliable or difficult person at work and it039s affecting your well being then this course is for youknowing how to deal with difficult people is critical to keeping your career on trackwe teach a simple three step model called flare care shareyou will learn about the triggers which send you into an emotional state that039s when you flare up and move towards feelings of violence or silence we teach you how to avoid entering into a caree