Callus remover treatment requires patches to be placed over the hard skin callus and wrapped in cling film the callus is then scraped with a plastic tool followed by polishing the remaining keratin with a file for a smooth finish after the treatment i carry out cuticle work massage with callus peel moisturiser amazing results from one treatment but a course of two or three will keep the callus to a minimum cracked heels are a common foot problem that are often referred to as heel fiss