Neutralizing shampoo removes build upfrom hair while moisturizing gently cleanses and neutralizes olive oil professional neutralizing shampoo neutralizes conditions and detangles the hair after a relaxer service conditions hair as you shampoo and contains chelating agents that remove surface residue and calcium build up from the hair for best results leave the final lather on the hair for 2 3 minutes for thorough cleansingwet the hair apply shampoo and work into a lather rinse hair t