The hotel is located in a pedestrian street allowing you to enjoy the charming atmosphere of the most characteristic historical part of bilbao to the fullest this does mean that you cannot access the street by car nevertheless if you need to unload your luggage from your car you can request a special loading and unloading permit for hotel guests at reception if you do not have a lot of luggage the hotel recommends that you park your car at the arenal car park another option is to use th