3 years from original purchase date of the equipment on site 4 h for thinkserver ts130 1106 ts140 70a4 4hr onsite response time in 24x7 service window customers can greatly benefit from fast response to their business critical issues with an exceptional service coverage window of 24 hour seven day per week support once the customerrsquos incident is registered with the lenovo call center an agent will troubleshoot the customer problem remotely if it is determined that an onsi