Pro support on call 24x7 netgears on call 24x7 is designed for customers who wish to maintain their own network products with assistance from netgear technical experts we designed the offering to complement our customer internal resources the on call 24x7 offering provides you with the following benefits 24x7 technical support allowing you access to our global support centers gsc 24 hours a day 7 days a week and 365 days a year 24x7 remote diagnostics performed by our technical ex