General descriptionkrystal urban cancun malecon in cancun zona hotelera has 196 rooms and was renovated in 2015 to make your stay more comfortable a lobby 3 elevators and a conference room are available the staff in this 12 storey hotel speaks spanish and english the hotel features a fresh water swimming pool with an integrated childrens pool guests can unwind with a drink at the poolside bar sunshades and sunbeds are available free of charge at the pool the hotel is within easy reach